Macy’s has revamped its Star Rewards loyalty program so it’s simpler and provides better benefits, as part of new marketing efforts launched this year to recapture lost customers, gain new.
Macy’s don’t have customer service agents on the phones. I’ve been trying for a week to speak to representative to no avail. If we can’t not speak to a customer service representative they should shut their online services down. I can’t get a refund, had to open a claim with UPS. I hate Macy’s at this point. MACYS stop selling things online. You suck! I want my money back or some.
At Macy’s Inc., a million shoppers have gone for the bronze, and it could turn out to be both positive and pricey news. The department store chain reported that since it relaunched its Star Reward program a year ago, 1 million customers have joined its bronze-level tier per quarter. This helped contribute to a sales gain of 0.7% at stores.
Macy's has revamped its Star Rewards loyalty program in a bid to stem its sales declines and retain its top-spending shoppers. It's dangling better perks in front of its most important shoppers.
The Macy's AMEX Card is a great choice if you're looking to earn a great return on purchases made with Macy's. Along with the return, you'll also have full access to the Macy's Star Rewards Program which grants you benefits based on how much you spend at Macy's in a calendar year. This includes free shipping, 25% off Star Passes, and various additional perks over the course of the year.
In conjunction with a recent operational reorganization, Macy’s is updating its loyalty program to give consumers more ways of participating. Now, under the Macy’s Star Rewards program, every member can earn reward points on all of their merchandise purchases, regardless of how they pay. In addition, shoppers can spend rewards on all their favorite products, including top brands.
Macy’s has revamped its loyalty program, Star Rewards, which will operate on three member and benefit tiers, Silver, Gold and Platinum. When they use their Macy’s card, beginning October 2, customers will experience a more engaging shopping experience as they encounter the new loyalty program in action, according to the retailer.
Macy's shoppers are getting a revamped loyalty program as of this month that aims to offer consumers a more engaging shopping experience. The new loyalty program, still called Star Rewards, aims to make getting rewards easier with every purchase as credit card customers will automatically be enrolled into one of three levels based on annual spend, according to a press release.